ICICI Bank warns customers about new banking scam

New Delhi: Banking in India is becoming more consumer friendly day by day as it has witnessed tremendous advancement in technology and new areas of payment have opened up whereby customers can transfer and receive money within seconds.

However, bank frauds have also seen a rise despite the increasing progress and efforts by the authorities to provide maximum security to the customer.

Hackers come up with a new idea everyday to execute bank scams, and to warn its customers against it, ICICI Bank has sent them an email to ensure their safety. ICICI Bank said in an email a few days back, “We have always ensured the financial security of you and your loved ones. Similarly, we would like to alert you about a new type of fraud which is slowly becoming prevalent.”

According to ICICI Bank, fraudsters are now hacking the customer’s WhatsApp or Facebook account and sending messages to his contacts asking for money. The email said, “In these desperate times, we have seen a number of genuine requests for funds, so requests from a known contact do not seem normal. As the request has come from a known source, the contact then transfers the money requested, without calling and confirming from the said person about their requirement of funds.”

ICICI Bank further asked customers to be careful in these scenarios. ICICI Bank said, “Be careful and always confirm in such cases. If your WhatsApp or Facebook account gets hacked, inform the authorities.”

ICICI Bank issued a slew of security guidelines to avoid ATM card or debit card frauds. ICICI Bank said in its guidelines:-

Think of ATM/Debit card as the key to your bank account

Do not give your card to anyone else for use. do not write the pin anywhere

  • Never share your financial information when requested over the phone or via e-mail

Do not take help from strangers at ATM/Branch but contact any bank official

While withdrawing money from ATM, keep in mind that no one is standing behind you. Always cover the keypad with your fingers

– ICICI Bank will never email or call you asking for your PIN, password or other confidential account information

– Do not follow links from unfamiliar e-mails. These links may take you to fake websites

– You need to register for the SMS and E-mail notification services offered by the bank so that you can keep track of your banking activities

In case of any unauthorized transaction, you should immediately report the same to your bank.

  • Never store your card details on your smartphone or laptop

(with agency input)